Robert SangDec 5, 20215 minSolving Complex ProblemsSimple solutions to complex problems are possible if we meet the complexity head on.
Robert SangOct 31, 20213 minAwkward and Insecure: New Zealand Businesses Struggling With ComplexityAwkward customer interactions and insecure handling of private information. Many NZ businesses exhibit behaviour they know is wrong.
Robert SangOct 14, 20213 minAwkward Enterprises are EverywhereEnterprise Awkwardness is what happens when internal processes are jarringly at odds with customer expectations.
Robert SangOct 4, 20212 minWhat is Very Good TechTechnology is hard, organisations are complex, but very good tech is possible.